Support

Stuck? Most fixes take ten seconds. Start here, then shout if it's still broken.

First-time setup

Tap Start in StreamCam and copy the address. In OBS or Streamlabs, add a Browser Source and paste it as the URL. Set the source to your canvas size. That's it — OBS keeps it for next time.

The address won't load

  • Phone and computer need to be on the same Wi-Fi. Guest networks often block devices from seeing each other.
  • If StreamCam shows Invalid Network, reconnect the phone to Wi-Fi.
  • Keep StreamCam open on screen. The stream pauses in the background and resumes when you come back.

Black screen or choppy video

  • Use OBS 28 or newer. In the Browser Source, set FPS to 60 and keep hardware acceleration on.
  • Firefox can't play HEVC, and OBS on Windows needs Microsoft's HEVC Video Extensions. Switch StreamCam to H.264 if in doubt.
  • Chrome and OBS play smoother than Safari.
  • Want the picture to fill the frame instead of letterboxing? Add ?fit=cover to the end of the address.

Still stuck?

Email [email protected], or ask in the Discord. Pro members get a role there with access to private channels.